NC
Nicky C
1 reviews | Active since Nov 2015
29 Jul 2025, 09:51
Upgrade nightmare.
Upgrade Nightmare - We are trying to upgrade online for more than a month. On the site its says its processed. We spoke to maybe 5 or 6 personal. Every time they will call back but still nothing. This is the worst servive we received from Vodacom Ever.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Jul 2025, 10:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jul 2025, 10:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
NC
Nicky C's updateReviewer Update
30 Jul 2025, 07:22This is the worst service we received from Vodacom. If this was done when we did the order we would have gottend the deal we wanted but now we cant because there is no stock.
NC
Nicky C's update30 Jul 2025, 07:22
Reviewer Update
This is the worst service we received from Vodacom. If this was done when we did the order we would have gottend the deal we wanted but now we cant because there is no stock.