WJvV
Werner Jansen van Vuuren
1 reviews | Active since Oct 2010
08 May 2015, 08:44
Upgrade next day delivery?
Dear Vodacom - please don't sell next day delivery if ordered before 12h00 if you can't deliver on it. <br> Ordered an upgrade Wednesday around 9h00, should be delivered on Thursday according to promise right? Phoning to find out what the status is I am told it may be delivered Friday but Monday is also likely. <br> Geez.<br> So now I need to wait at the delivery address all day on Friday with the hope that they deliver - if they don't then I'll have to do the same on Monday. There was no mention of stock availability issues on this specific phone (I noticed this on other models and would have understood if this was the case with the phone I ordered).<br> Not cool.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 May 2015, 14:26Hello eirrew,
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply08 May 2015, 14:26
Official
Hello eirrew,
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
