Upgrade Misrepresentation

Hoosen Y Dawood ID ********** 052084

I was contacted telephonically to upgrade my data contract. I was told that I was paying R300 (3g) a month and that the new data contract will cost me R199 per month (10g)

I then noticed that my iPad went dead and today i realized that I cannot get another sim card to share the data contract. This was not mentioned to me I also realized that my data contact was R150 a month(with content services *******ly activated costing a further R150 a month)

Your consultant did not mention these two things to me, i am assuming because he wanted to get the upgrade done

I, therefore, am within the 14 day window period and request that you revert to my 3g month to month open contract and reactivate my other sim card that was sharing data. Are you sales consultants getting commissions?

Hoosen\