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Johan S

1 reviews | Active since Feb 2017

08 Feb 2017, 17:54

Upgrade mess - no-one cares

<p>Vodacom compeletely messed up my online upgrade. It took them ten minutes to mess it up, but after two weeks no-one has been able to assist in putting me back in the position I had been before. Vodacom Online Admin seems to have no interest whatsoever to rectify their own mistake. What a terrible experience!</p>

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Replies (1)
Vodacom
Vodacom's reply09 Feb 2017, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team