RA
Richard Austin-Hamblin
1 reviews | Active since Jun 2018
14 Sept 2021, 17:25
Upgrade lost due to lying agent
<div>I was told I can do an upgrade in Sept, a certain individual called me from Vodacom and said I can do a migration on the 11th of August. I said ok as long as I dont lose my upgrade. Now I am unable to do my upgrade and my phone wont work on whats app in November!! This is simply unacceptable I need to do my upgrade now. ??</div>
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Vodacom's replyOfficial
15 Sept 2021, 07:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Sept 2021, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team