JM
Johanna M
1 reviews | Active since Oct 2015
23 Dec 2020, 12:39
Upgrade *****
I have been waiting for my upgrade and they keep lying to me saying that RAM couriers have my upgrade. I have been promised almost 2 weeks now that my Upgrade has been sent. Even online upgrade has been done?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Dec 2020, 14:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Dec 2020, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Dec 2020, 16:58Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Regrettably, iPHONE 12 pro max devices are not available at the moment and estimated time of arrival will be Jan 2021.
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Best regards,
Vodacom's reply23 Dec 2020, 16:58
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Regrettably, iPHONE 12 pro max devices are not available at the moment and estimated time of arrival will be Jan 2021.
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Best regards,