1 reviews | Active since Nov 2013
<p>So again 3rd time upgrading, thought I give them another chance. But disappointment and lack of feedback from agent Shahista in the Online upgrades department after calling in 3 times yesterday with no call back and 4 times after the 18th of April when I upgraded, I still haven't receive my Huawei P9 Lite, There is apparently since the 18th of April system issues generating orders. I am being billed for a handset which I don’t have.</p> <p>Again disappointed in Vodacom's service and lack of feedback.</p> <p> Hopefully next time I will learn to switch providers.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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