JM
Jean M

1 reviews | Active since May 2016

21 Feb 2023, 12:30

Upgrade Issues

Being a longstanding Vodacom client, once again one of my contracts with Vodacom is nearly due for an upgrade and I can already see that there is going to be an issue when I spoke to the upgrades department. I don't want a **** phone and I don't want my contract over 36 month. Vodacom is happy to take my money every month but what do I as loyal customer get? Rotten service.

0
Replies (2)
Vodacom
Vodacom's reply21 Feb 2023, 13:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
 
JM
Jean M's update21 Feb 2023, 23:42
Reviewer Update
Why has nobody called me??
This is exactly what I am talking about. Do yoy think I would come here if Upgrades were of any help?