1 reviews | Active since Apr 2011
Upgrade issues
<p>I have upgraded my contract last month to the Flexi 55 for R39 a month.However Vodacom hasn't upgraded my contract and is still billing me R379 per month.I have logged queries and emails via the portal and no one is able to assist me or comes back to me with regards to this.</p> <p> </p> <p>I would now rather want my contract cancelled with immediate effect.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,