Upgrade issue again

Item: Vodacom
Rating: 2
Author: David C

<p>Wednesday Evening , I logged on to my vodacom requested an upgrade to my phone and Contract, everything went through fine on the website , it has been more than 24 hours , no-one from Vodacom has contacted me, and have had no feedback...this is not the first time I am having issues upgrading my phone, please can someone contact me ASAP and investigate my account and let me know what is going on.</p>

Helpful (0)

Replies (1)

Vodacom's replyOfficial

10 Mar 2017, 10:08

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply10 Mar 2017, 10:08

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Upgrade issue again

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