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Nita B
1 reviews | Active since Feb 2018
23 May 2020, 13:48
upgrade issue
I had the worst experience at vodacom I have never missed a payment on any of my accounts, unfortunately I am under debt counseling but my vodacom account is not even listed with them which means I am making my full payments every single month. Wh
en I wanted to upgrade my contract this month they refused Phone number: *** Morne Pretorius
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Vodacom's replyOfficial
23 May 2020, 16:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 May 2020, 16:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team