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nadia L
1 reviews | Active since Mar 2015
11 Mar 2022, 11:04
Upgrade is approved then not
Upgrade online with a consultant just to get a call back to say no more adding of products however my account is in the same monthly bracket to pay. And i got an approval sms. This is not on.
Been with vodacom many years Please rather contact me to get assistance with another service provider instead and do a network migration and KEEP MY NUMBER!
<p>Dear , quote:*** has been generated on your profile and vetting has been Approved. If you did not initiate this request, please urgently contact Vodacom Customer Care on 082111.
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Replies (2)
Vodacom's replyOfficial
11 Mar 2022, 14:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Mar 2022, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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nadia L's updateReviewer Update
14 Mar 2022, 10:14I was just 15min on the line
Been put on hold several times
And then the agent cut the line
What is going on?
Been put on hold several times
And then the agent cut the line
What is going on?
nL
nadia L's update14 Mar 2022, 10:14
Reviewer Update
I was just 15min on the line
Been put on hold several times
And then the agent cut the line
What is going on?
Been put on hold several times
And then the agent cut the line
What is going on?