1 reviews | Active since Sept 2014
upgrade iphone 6
i upgraded on 13th of December - never got the upgrade. i phoned again 27/12/2017 they said that their supervisors is on leave - 1/1/2018 i got the r150 airtime BUT NO PHONE - i called them again - the same storie - i called again 3/01/2018 telling them to cancel - they did that now weeks after that i get sms'e and calls from vodacom that my account is behind and telling me they will cut my lines
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,