HD
Happy D
1 reviews | Active since Mar 2022
01 Mar 2022, 15:37
Upgrade I didn't consent to
I was phoned by a consultant who offered me an upgrade. I declined the offer but to my surprise the offer was shoved down my throat after I declined. Saw on email today the offer I didn't agree to and I was told I should wait for 5 days for investigation to take place.
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Vodacom's replyOfficial
02 Mar 2022, 06:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2022, 06:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team