Upgrade hell
<p>I upgraded mid August in Ermelo. Now I received a bill for almost R3000 and when I went to the shop to find out what was going on they said my upgrade ( to a higher package to avoid these type of bills) has never been processed. Their response... The will give me 1GB free. How the hell will this make up for my bill??? I also received a tablet that is still not registered... </p>
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Vodacom's replyOfficial
18 Oct 2016, 13:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Oct 2016, 13:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,