LN
Leandi N

1 reviews | Active since Apr 2013

13 Jul 2022, 11:23

UPGRADE - HARASSMENT

I am due to upgrade my main number and I am fully aware, I get called everyday 3 times in a row. Every time I decline the call because I don't want to upgrade or renew my contract, I decided to answer today to tell them that they need to stop harassing me.

The consultant wouldn't stop taking over me, listen I know we are all desperate to close a deal and earn extra money. But that was not the way to go about it. And then after I tell him I will take time to think about it, he says but you can't.... then when I finally get ****ed off because he won't allow me to speak he drop the call on me.

Seriously don't try and push people into something they don't want. I will upgrade when I see a package I want and when I can afford it. Maybe if this clown took a moment to listen I could have told him.

Please stop harassing me about my upgrade.

Please also call me about this : ***

0
Replies (1)
Vodacom
Vodacom's reply13 Jul 2022, 12:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team