Upgrade gone wrong.

For more than a week, I've been trying to do an online upgrade of my Vodacom contract which is set to expire in Feb 2025. After all this, and I choose my contract, made sure it is sort off what I want, (they don't have the precise contract I have now, so I have to settle) Vodacom messes it all up. Sends halve of the order.

I upgraded as follows: 1 x Samsung A55 + 1 x Galaxy Watch 6 BT + 2.6 data + 200 minutes per month x 36

The only thing processed was the Samsung phone, so why do I have to pay more if the contract is cheaper without the watch.

I'm very, very upset with Vodacom, as they can't even get this simple thing right.