VN
Violet N
1 reviews | Active since Jul 2012
10 Feb 2022, 20:29
Upgrade gone terribly wrong
This is my second review that i am writing with regards to an upgrage gone wrong i havent received any feedback from Vodacom i also cannot get through to thier contact centre. I take it this might be thier new trend maybe i should consider involving the ombudsman.
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Vodacom's replyOfficial
11 Feb 2022, 07:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Feb 2022, 07:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team