Upgrade gone horribly wrong at Woodmead

<p>I am so upset. I went to vodacom, Woodmead on Wednesday for an upgrade. I told Thapelo that I the upgrade should be effective from the 1 April. I woke on Friday to extra data and minutes. To my horror I realised that they have activated my upgrade and gave me extra minutes and data that I do not need.</p> <p>My bill is now sitting at R2800!</p> <p> </p> <p>Vodacom needs to reverse this upgrade. I will not pay a cent for a mistake that was made by vodacom</p> <p>I went back to Vodacom, woodmead yesterday. I was told that they cant reverse the upgrade immediately. They need to send an email to wherever and wait and I must follow up with them. In the meantime I am stuck with minutes and data I do not need. Not to mention the ridiculous bill!!!</p> <p> </p> <p>I am so furious as this has now become my problem. Why cant vodacom fix their mistake. Why must I waste time and money calling them and stressing! This is disgusting. They dont care and all they care about is taking money from your bank account.</p> <p> </p> <p>Please fix this. I will not be paying an extra cent for this! I will reverse whatever disgusting bill that comes next month. You need to fix this and send Thapelo for training.</p> <p> </p> <p>Am furious. Reverse the stupid minutes and data. I do not need this! and have no additinal money to donate to vodacom.!</p>