Upgrade Frustration

Upgrade nightmare after making 3 trips to various Game stores! At Game Kenilworth Centre, trying to upgrade on a Vodacom deal and I'm not able to due to me not spending the same value! The poor Game staff is exposed to all the frustration of long waiting and none answers because they're being blocked by their connection to Vodacom. 20yrs of business and this is how Vodacom appreciates their customers. Sad I tell you sad :-(