Upgrade from Hell

<p>I was due for an upgrade on my mobile, i have gone through to the Westgate Branch and have enquired about the CAT S60 which was available and wanted to know what kind of deals is avail, that was the Sunday 5th February 2017, the Monday I left work early and have asked the gentleman that was helping me to order the phone as this was not a standard phone that was avail. Until today I am still waiting for them to phone me back to say that the phone is there. However I then contacted Bedfordview Vodacom and they forward me the specials for the CAT S60 and all the prices. After having this done I descided to go for another phone. I spoke to one of your staff that contacted me via the internet and she adviced me to rather do my upgrade online as then I dont have to pay the upgrade fee. After looking what is avail on my number i descided to take the Samsung S7 Edge 128GB which was for R699.00 I selected the upgrade buttom, and then it gives you the options of which package you want to select, once I have done this it also gave me the option of selecting a colour of the phone - Which I then though this is nice. I completed the deal and soon after I have done this I was informed that my phone will be shipped to me shortly. Not even 2 days and my phone was delivered. When opening the package i realized wow its so nice but they delivered the WRONG phone, a 32GB. I then had to go through to entire process of returning this. Which I had to follow up the whole time and ask what is happening. A whole 15 days passed from the time i logged that the wrong phone was delivered until the reverse was done, and guess what now??? The phone is no longer avail. i have to settle now for a 32GB. I dont want this, I want what was advertised. </p> <p>My issue is, its not MY fault, i did everything online, if the options is there, its there, if you will get something else, then REMOVE the options so that it wont be misleading. I know with everything there is T&C but I am not at fault!!!</p>