Upgrade *****

On the 24th of December I called Vodacom inquiring about when my contract would expire, so that I don't have to renew it. I spoke to a gentleman who was very helpful and promised me heaven and earth- all of which was a complete lie!

1. He said that my device payment only lapses in March but he'll cancel the one contract I have for data only on my Ipad and he'll get me the same package for my current device.

2. He advised that the amount paid would be far less and I'd get data and airtime.

This has subsequently not happened- I called Vodacom today (01/02/2019) and was advised that I've entered into a new contract that will only lapse in 2021, which is complete bull**** because I did not agree to what I am getting currently- The consultant advised that I'd get data which hasn't happened, but instead I get R120 of airtime, how is this beneficial because I'd still need to top it up to get a gig? He assured me that I'd get 2Gigs of data and less airtime.

Today I called querying this and a Moje/Moshe said hello and then hung up on me! What pathetic service. I want this new contract cancelled! Vodacom has hired ***** and ******* and people who have no concern for their customers. It's sickening!