BS
Bernard S

1 reviews | Active since Aug 2017

29 Aug 2017, 10:18

Upgrade fiasco

Vodacom online upgrades are not recommendable at all you get bill for things that would have been supposedly free and to correct the errors is a nightmare of impossibilities due to the fact that Vodacom is not interested in helping you and their customer service is non existing.

0
Replies (2)
Vodacom
Vodacom's reply29 Aug 2017, 10:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply31 Aug 2017, 13:28
Official

Hi Mr Van Staden

As discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

RJ