1 reviews | Active since Mar 2018
Upgrade fees on ONLINE upgrades???
Did ONLINE upgrades for 2 of my contracts with Vodacom and guess what - they actually go an charge me R150 upgrade fees for both these upgrades. Thought online upgrades were free Vodacom? Bunch of useless people - last upgrade I'm doing with these *********** people!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mr Chris Barnard ,
As per our recent interaction,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Dear Mr Chris Barnard ,
As per our recent interaction,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad