1 reviews | Active since Jun 2016
Upgrade fee - Free online
I upgrade my contact online in November 2017. On the website, it states that no upgrade fee is payable. A deduction for the upgrade was charged to my account.
After trying to contact them for over a week, I have received to assistance of feedback from Vodacom!!!!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Marisa
As discussed this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Marisa
As discussed this matter has been resolved.
Have a pleasant day further!
Regards,
RJ