1 reviews | Active since Nov 2012
Upgrade Fee charge for online Upgrade
I have upgraded online at the end of May, on Vodacoms website it state if you upgrade online, there is no upgrade fee of R 150,00. I was charged the upgrade fee and have send an email to VODACOM regards this and up until now nobody is getting back to me.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team