1 reviews | Active since Feb 2013
UPGRADE FAILURE/FALSE ADVERTISING
So I app**** for my Upgrade last week on Huawei P30 and app**** for the Purple One which apparently is called the Twilight according to the website and the Vodacom consultant that I spoke with this morning, now I got my delivery this morning and I open up my P30 excitedly since I have been wanting it for awhile now, only to be disappointed and got the Blue P30 which they call Aurora. So when I called in to ask why this was not what I ordered I got told that The Twilight has not even been shipped by the manufacturer and that the Twilight is not available on any of the P30 Range?!?!?! *** so please explain to me then why do you advertise it on your website that Purple and Black were my 2 colour options and even on the order it states TWILIGHT, I would say that is FALSE advertising and very misleading when you don't even have the stock available let alone received anything from the manufacturer. I am really so DISAPPOINTED and actually very UPSET about this upgrade MESS UP, but yeah whether something will get done about this heaven only knows since we are just numbers in the system!!!!
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. We have responded via email. Regards Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. We have responded via email. Regards Consumer Website Team