Upgrade Fails once again

<p>In May I upgraded my data contract to "4Gb" (2gb anytime and 2gb night owl). It was a telephonic upgrade. I received a wifi router (btw it took 5 calls to eventually get the upgrade quote, and then it was delivered without any confirmation of the quote). I was told the new data will be allocated on 1 June. Have have not received the Night Owl data. It doesnt reflect on my balances and when I use data between 12 and 5 am it comes off my anytime 2gb. I called the helpdesk 5 times to try to solve this issue without success, my last two calls were dropped by the operator. I had hoped not to have to resolve to hellopeter again to get service out of Vodacom, but this really seems to be the only way to get any reaction. I have been with Vodacom for 22 or more years, but I am seriously considering changing service providers now. </p>