IM
Ivan M
1 reviews | Active since May 2023
17 May 2023, 10:27
Upgrade failed
Hi I was due for upgrade after they phoned me I been struggling 2 month every week they say send device and after 1 full month of contacting them every week and sed they send device 2 times
They ended up saying out of stock again poor service by far
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Vodacom's replyOfficial
17 May 2023, 12:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 May 2023, 12:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team