Upgrade fail with online upgrade team

<p>VODACOM UPGRADE FAIL</p> <p>agreed to an upgrade with vodacom online upgrades dept in Feb only for the wrong handset to be delivered and after numerous calls and follow ups without any feedback or references other than that of Johns ********** 47 the supervior on the 11.05.17 , it seems the incorrect handset is still with me, im being charged monthly for it and very unhappy that i dont have my new preferred handset and not to mention the extemely high bills im paying on data using multiple devises now that im inconvenienced.</p> <p>wish the service was as prompt as debit orders</p>