Upgrade Experience

<p>Hi,</p> <p><br />I am a very frustrated & unhappy Customer as I am not receiving the Customer Experience I am accustom to.</p> <p><br />I Upgraded my Line on 01 December 2016, completed all paperwork but still did not receive my Phone & Deal I signed for.</p> <p><br />Spoke to Upgrades Department, Online Department & Customer Service. I was told it's a System Error and it was rectified. To Date, nothing has been done & completed.</p> <p><br />Spoke to the following People:</p> <p><br />Patrick Kumalo<br />Tobogo - Team Leader <br />Both in the After Sales Department</p> <p><br />I was told numerous times that I'll be contacted, but no calls has been made.</p> <p><br />I want a Call from a Manager ASAP.</p> <p><br />Regards,</p> <p><br />Karl Adams<br /> ********** (C)<br /> ********** (H)<br /> ********** (W)<br /> ********** (F)<br ********** /> </p>