SR
Sandesh R
1 reviews | Active since Nov 2019
04 Nov 2019, 20:47
Upgrade errors
Very disappointing service from Vodacom. Upgrade not done to what was agreed and lost all previous data and minutes. when queried it, was promised that it will be rectified. 4 days later and nothing. Was promised to be called back today but call never returned. They are Very quick to upgrade and take your money.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Nov 2019, 06:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Nov 2019, 06:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
12 Nov 2019, 12:52Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply12 Nov 2019, 12:52
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team