DL
Deon L
1 reviews | Active since Apr 2017
13 May 2017, 07:35
Upgrade error
<p>Did online upgrade on 6 May. Package got delivered on 9 May. No device. Just simcard. Vodacom said they will organize pick up. RAM does next day deliveries, why is it taking this long for pick up????? Maybe vodcom didn't organize pick up. I'll never ever do online upgrade again. </p>
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Vodacom's replyOfficial
13 May 2017, 07:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 May 2017, 07:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,