SH
Samantha H
1 reviews | Active since Apr 2021
06 Apr 2021, 12:59
Upgrade
I have upgraded in November and on another number in Jan. Vouchers were promised and I am still waiting, after numerous follows. Apparently it's a 'systems error'. I am still awaiting my data that has fallen away after upgrade and was apparently a value add that will not be removed.
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Vodacom's replyOfficial
06 Apr 2021, 14:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Apr 2021, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team