IJ
Iain J
1 reviews | Active since Oct 2018
01 Mar 2022, 20:45
Upgrade!! down grade!! or cancel!!
Dear Vodacom My Vodacom contract is now month to month. I need to sort out my account ! ! Whether to upgrade!!! down grade or cancel after being a loyal Vodacom client since 12 April 1994. Please contact me as a matter of urgency. As a matter of urgency, urgency.
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Replies (2)
Vodacom's replyOfficial
02 Mar 2022, 06:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Mar 2022, 06:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Mar 2022, 17:21 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, i have provided you feedback with regards to your query. Regards Consumer Website Team
Best regards,
Vodacom's reply03 Mar 2022, 17:21
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, i have provided you feedback with regards to your query. Regards Consumer Website Team
Best regards,