Upgrade done but still waiting for free Selfie Stick

<p>I did an upgrade on my account ********** 360 on 31/12/2016 at Vodacom branch in Tyger Valley, Bellville, Cape Town with Chanel Strydom. I upgraded to the Huawei P9 Lite Smartphone + Free Selfie Stick worth R500 + 24 month Free contract cover. With all the paperwork completed, Chanel advised me that I'm taking the last available phone in the store for this specific model and that they do not have any Free Selfie Sticks in the store, but that she would let me know as soon as it's in stock again, then I can just go to collect it. Today is the 1st of March 2017, just over 2 months later and I'm still waiting. I have been to this store on numerous occasions and Chanel keeps on promising me that as soon as they have stock that she will contact me. To date nobody have made contact with me and I've been to the store a few times to enquire about it but every time I get the same response. I have spoken to Ulrich as well about it at one point when Chanel was not available and he started screaming at me and then told me Chanel put a different deal code in that does not include the selfie stick, thus I'm not entitled to it but that he will also find out and come back to me. Nevertheless, nobody still did come back to me. I am very upset about this poor communication and the fact that Ulrich told me that a different deal code was used by Chanel. How the hell am I supposed to know the different deal codes? I'm not an empolyee of Vodacom but a loyal customer for longer than 20 years. I want this issue resolved as soon as possible.</p>