Upgrade Dissatisfaction

<p>On the 14th of June 2016 I tried to upgrade on the Vodacom website. Once completed I was told that an Consultant will contact me.</p> <p>The reason I can't complete my upgrade is because Vodacom is changing to a new 3D system, that is actually not my problem when I want to upgrade, if you take my money at the end of the month I don't tell you to wait!</p> <p>So seeing that you are to busy to assist then I take it Vodacom doesn't need the business.</p> <p>Today I tried twice to finalize this upgrade and on the first call I was told someone will contact me in 1 - 2 hours - still waiting. Tried calling again at 4pm and know everyone is in a meeting.</p> <p>So what I want to do is to cancel the upgrade and then to proceed to cancel my contract. I am very sure that I will not have this problem with another mobile company.</p> <p> </p>