1 reviews | Active since Feb 2011
Upgrade dissapointment
<p>Black Friday specials... busy for everyone, so no need to state that to me. Voda had upgrade specials, which i requested on Friday 25/11, no feedback received. On Monday 28/11 same story, no feedback received. Eventually get a call back yesterday, contract approved and quotation received via email. After no confirmation call, back to call centre today to be told that contract has been discontinued, putting me at a disadvantage. No alternatives suggested as any other contract won’t have the specific benefits. *********** staff and false information leaving me at a disadvantage. Thank you vodacom... again</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
