AE
Anthony E
1 reviews | Active since Jan 2015
07 May 2025, 12:19
Upgrade dispute
Vodacom4U Menlyn changed my contract details after I have signed the original in store. The new contract they put me under is R500 more expensive and I cannot afford this. They are not replying to my emails or WhatsApps.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 May 2025, 14:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 May 2025, 14:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AE
Anthony E's updateReviewer Update
15 May 2025, 14:47Hi
I still havent heard anything back from the store. Is there a different course of action I can take?
I still havent heard anything back from the store. Is there a different course of action I can take?
AE
Anthony E's update15 May 2025, 14:47
Reviewer Update
Hi
I still havent heard anything back from the store. Is there a different course of action I can take?
I still havent heard anything back from the store. Is there a different course of action I can take?