Upgrade dispute

<p>I have upgraded my phone and after several delays i received my device on 1 June 2016. I was told that contract will only start the month after you receive device, which i accepted and waited. 1 July 2016 had a look at my data and the 10gb data that i should've received with upgrade was not reflecting on my account. I contacted Vodacom upgrade center ( ********** , they upgraded my contract) and they gave me a reference number and told me that i will have an answer regarding dispute with in 4 working days. I have phoned and emailed the customer care center everyday after the 4 working days and all i got was, please be patient, someone will contact you. Yesterday,11 July 2016, i contacted Vodacom and the gentleman from the solution department promised me that i will have my data within 24hours. Today, 12 July, i phoned regarding the 10gb, as 24hrs has gone by and no data on my account. i was told my reference number has been closed and they can see no data has been allocated to me. I must get a new reference number and wait 4 working days for an answer regarding the data dispute. How long should i wait for the data that is part of the upgrade package? I am thinking of cancelling my contract as i have not used the device since received. This the worst 2 month experience i have have ever received from vodacom. I am not getting anywhere and no one want to assist me. </p>