RG
ROLAND G
1 reviews | Active since Jun 2015
31 Oct 2022, 11:12
Upgrade dishonesty from Vodacom
Absolute dishonesty!! I have paid my bills on time every month for over 20yrs - every time they want to upgrade you, the package they promise turns into a lie!!! Please never accept an upgrade from them telephonically .I am waiting a month for them to sort this out and just empty promises while I keep paying a total I did not agree to There are many cell phone providers, make a wise choice and bypass Vodacom....
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Vodacom's replyOfficial
31 Oct 2022, 12:08 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Oct 2022, 12:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team