Upgrade disgust

Every 2 years I get excited to upgrade my vodacom account but after last night I am disgusted and really upset that I upgraded. Oh, its not about the phone or contract but the guy, Ian, who dealt with me. So at 18:45 I walk into Vodacom Tyger Valley, take a book and start paging through looking for a phone. There's a few other customers being assisted and a few other people also which I cant make out if they are customers or staff. Then I see this guy sitting behind a computer wearing a vodacom logo looking at me. (Looking not saying anything) So I say "can you help me?" All i get is "yes" No good day or a welcome or even a smile. I actually felt that I have just sinned walking into the shop. Still trying to be excited about a new phone and upgrading I carry on telling him what I want and don't want and the phones I've been looking at. So he pages to the offers but doesn't offer any assistance really. I ended up taking a phone and he went on his pc. He got the phone from the back and finished my contract. All he said the whole time was sign here sign there. I had to pay a R150 admin fee, which I think is rediculous. He put the phone in a bag and handed the bag to me. So I asked him if he's not even going to show me what is inside. He showed me half way closed the box put it back in the bag and handed the bag to me and walked away. I left with disgust and not excited at all. I got home put the bag in the house and haven't looked at it again. I feel disgusted with Vodacom and dont feel like using the new phone. So thank you Ian for ruining this for me. I hope you feel proud.