Upgrade Disater

<p>I have tried to upgrade since Saturday, but with no avail. Nobody of Vodacom has contact me for the upgrade. I had to phone Monday and ended up with Lisa, what a disaster. She have 2 system and they do not compare. I have tried to upgrade 2 deals, but Lisa could only help me with one, that was just after 8H05 Monday morning, she only phoned back at 13H55, with an attitude, I am not her only customer. I ask her to cancel the deals, and I was inform that it will take 14days to cancel. I have requested that the tablet gets delivered to me the following day, but have not heard from anybody jet. Please can a senior manager contact me? MY MONEY IS GOOD ENOUGH AT MONTH END, I NEED SERVICE PLEASE. Acc no. ********** 7</p>