upgrade disaster

<p>after trying to upgrade my contract since the 3rd of OCtober, I officially give up!</p> <p>first the courier service decided to send my upgrade phone back - all on there own!</p> <p>then phoning and emailing and phoning and emailing - with zero help, except one guy in cancelations, who it seems now, did not actually help.</p> <p>after phoning again, and then receiving the documents to sign and send back; which i promply did...and phoning again, still no one knows anything about my contract.</p> <p>I have sent the signed documents back via fax as requested, on Monday past. <br /> This whole process has taken Vodacom officially now almost a month.</p> <p> It is now extremely frustrating to say the least!</p> <p> </p> <p>If You are not sending me my new upgrade handset this week. Then i will kindly request you to cancel my contract! As no one should have to go through such issues!</p> <p>the number in question is not my HelloPeter registered number.</p>