AC
AJ C

1 reviews | Active since Apr 2012

23 Apr 2015, 01:52

Upgrade disaster

When I upgraded my MyGig 3 contract to a MyGig5 contract at the Parow Centre Vodashop, I specifically asked for my dual-sim (which was active on my contract) to be maintained. I was then offered a choice between an \open contract"or a \""Top Up\"" contract. I chose Top Up"

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Replies (1)
Vodacom
Vodacom's reply23 Apr 2015, 07:10
Official
Hello ajcloete,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,