Upgrade disappointment

I received a call from one of your sales people in regards to upgrades on my contract and other numbers under my contract. He said that because I was a long standing customer of 20 years, I could receive a reduced subscription discount on my line. This sounded good to me and we went through the process. I am disappointed, because receiving my statement further down the line, instead of saving money, you are now charging me R100 more than I was previously paying. Nice one Vodacom!

The person I spoke to also said that he would send through the contract and details by email, which I never received. And when I contacted your call centre, they knew nothing about it.

I may consider this as my last stretch with Vodacom. Your deception in this has been amazing.