TP
Thariambage P
1 reviews | Active since Mar 2021
22 Sept 2021, 21:10
Upgrade Dilemma
I tried doing an upgrade online.. Had the phone I wanted for about R858. Couldn't complete the online application due to an error. A consultant then called me.. Offered the same deal for R1600.. I emailed customer care.. Then another consultant called.. Said I could get the deal for R750.. But never completed the application.. I called again.. Now I was told those cheaper deals no longer available.. I want the cheaper deal cos it was advertised
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Vodacom's replyOfficial
23 Sept 2021, 07:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Sept 2021, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team