DB
David B
1 reviews | Active since Oct 2012
13 May 2016, 06:54
Upgrade Difficulty
<p>I have been trying since Wednesday (11-5-16) to upgrade my vodacom contract. I have been pushed around from one department to the next, one consultant to the next without any luck. I am told that I have been moved to a new system. Why is that my problem?? All I want to do is upgrade. Does the left hand know what the right hand is doing at Vodacom. This level of service for something that should be simple is disgusting</p>
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Replies (2)
Vodacom's replyOfficial
13 May 2016, 09:05Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 May 2016, 09:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Best regards,
DB
David B's updateReviewer Update
18 May 2016, 13:56Big shock......Still no reply from Vodacom. ******* service as per usual
DB
David B's update18 May 2016, 13:56
Reviewer Update
Big shock......Still no reply from Vodacom. ******* service as per usual