Upgrade denied

Dear Vodacom

I have and will be canceling all contracts with Vodacom as soon as they finish.

I have been a vodacom subscriber of vodacom for almost 14 years. I currently qualify for an upgrade but due to my bad portfolio have been denied a upgraded handset.

I realize that I do not always pay on time but I do always. I have not missed payments on my contracts and I am not in arrears.

How can you give out contracts to one person with a handset and one without to another person for the same price.

Please show me which month I have failed to pay and I will stop asking questions

Thanks Leo