1 reviews | Active since Feb 2016
Upgrade delivery disappointment!!!
<p>I did an online upgrade on the 30th of June 2017. Since then RAM has returned my package to Vodacom - TWICE - due to Vodacom not giving them the correct address. I have already corrected the address with them - which just shows poor service delivery on Vodacoms side. I have requested urgent delivery from them - but they have done absolutely nothing from their side to correct the wrong and deliver my package as soon as possible. I have never been so disappointed in Vodacom. This is terrible service. It makes me reconsider if my next upgrade will be with Vodacom. I would have been impressed if they just actually showed some effort from their side. But nothing. Very disappointing, Vodacom. You will not be recommended by me anymore. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Angelique
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
Hi Angelique
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
